COOPERATION AGREEMENT
1. General Provisions
1.1. The Contractor provides services in SMM, design, photo and video shooting, website development, branding, and commercial design under the terms and conditions provided in this Agreement.
1.2. The purpose of this Agreement is to provide the Client with the selected services based on a package or an individual request agreed upon during consultation.
2. Services
2.1. The Contractor shall provide the Client with the following services, depending on the selected package or individual agreement:
2.2. The description of the selected service package and its cost are specified on the Contractor’s website or are negotiated individually during consultation.
3. Ordering Procedure
3.1. The Client selects a suitable service package on the Contractor’s website and completes a brief questionnaire. A commercial proposal is provided only after the brief questionnaire is filled out.
3.2. If the Client selects a fixed service under a chosen package, a physical hard-copy agreement is provided to the Client for signature.
3.3. If the Client selects a custom-priced package, the Client fills out an application form, after which the Contractor's manager contacts the Client to clarify details, discuss terms, and complete the brief.
3.4. Upon completion of the brief by the Client, a commercial proposal with the estimated project cost is sent to the Client. Upon agreement on the terms by the Client, the next step is the signing of a physical agreement for the service.
4. СCost and Payment Terms
4.1. The cost of services depends on the selected package and is indicated on the Contractor’s website. For customized services, the price is negotiated during the consultation and after completing the brief questionnaire.
4.2. The Client undertakes to pay for the Contractor’s services within the timeframes specified in the agreement upon agreement of terms and receipt of an invoice.
4.3. Payment shall be made by bank transfer to the Contractor's bank account.
4.4. In the event of order cancellation by the Client prior to the commencement of service performance, refunds shall be made subject to penalty deductions and incurred expenses.
5. Rights and Obligations of the Parties
5.1. The Contractor undertakes to:
5.2. The Client undertakes to:
6. Confidentiality and Data Protection
6.1. All information disclosed to the Contractor during the execution of this Agreement is confidential and shall not be disclosed to third parties without the prior written consent of the Client.
6.2. The Contractor undertakes to comply with applicable statutory regulations regarding the protection of the Client’s personal data.
7. Liability of the Parties
7.1. The Contractor shall be liable for the quality and timely performance of services in accordance with the terms of the Agreement.
7.2. The Client shall be liable for the timeliness of payments and for providing accurate information necessary for the execution of services.
8. Termination of the Agreement
8.1. This Agreement may be terminated at the initiative of either Party in the event of a breach of obligations by the other Party, with written notice provided no later than the timeframe specified in the physical agreement.
8.2. In the event of early termination of the Agreement, the Contractor reserves the right to retain a portion of the payment corresponding to the services actually rendered.
9. Force Majeure
9.1. The Parties shall be released from liability for partial or total non-performance of their obligations under this Agreement if such failure is caused by force majeure events, including but not limited to natural disasters, acts of war, strikes, governmental actions, and other circumstances beyond the reasonable control of the Parties.
10. Final Provisions
10.1. All disputes and disagreements arising out of or in connection with the performance of this Agreement shall be settled through negotiations.
10.2. If a dispute cannot be resolved through negotiations, it shall be referred to and settled by the court located at the Contractor's registered place of business.
10.3. Any amendments or addenda to this Agreement shall be valid only if made in writing and signed by authorized representatives of both Parties.
10.4. Contact Details of the Parties: